privacy policy

At Lean Meals, our App, site and Services are designed with your privacy in mind. We only collect data that is necessary and relevant to providing you with our Services. You should always know exactly what data we collect from you and how we use it. You should always have control over this access too, so you can remove it at any time. We provide you with the tools to decide what information to share with us and provide you with quick and simple ways to get in touch with us.

In the following Privacy Policy, we outline the:

  1. Information You Share With Us

  2. Information You DO NOT Share With Us

  3. Additional Information We Receive About You

  4. Information We May Share or Disclose (and NOT)

  5. Ways to Manage Your Personal Information With Us

  6. Third Party Providers We Work With

  7. Security of Your Data

  8. Terms of Use

  9. Ways to Contact Us

  1. Information You Share With Us

    1.1   Basic Account Information

    For the Lean Meals app, you will need an account with us to use our Services. You will share a small amount of Personal Data, including your email, name and password. Your password is encrypted so nobody can access it. In addition, when you signup for the Lean Melas app we store the date and time you created your account, the date you consented to our Privacy Policy, your meal plan type and subscription status.

    1.2 Newsletters

    By downloading our app, we automatically opt-in to receiving newsletters from us, HOWEVER, you can quickly and easily unsubscribe at any time, using the unsubscribe links included inside the email. Upon doing so, you will immediately stop receiving emails from us and your details are deleted from our database within 30 days.

    These newsletters allow us to send emails to thousands of subscribers and have access to certain statistics such as how many people are opening our emails and what people are mostly clicking on. They allow us to improve the kind of content we are sharing and help us keep in touch with our users about updates to the App or new releases.

    Third Party Email Providers can store some personally identifiable information, although we try to keep this to a minimum by only asking for your first name and email address. We dislike spam as much as you do and we will never sell-on or share your email address to an advertiser or third party.

    1.3 Support Helpdesk

    You may need to write to us to obtain customer support, when utilising our app and Services. We try to make this a seamless experience for you and respond to all queries as soon as is possible. We may retain the email correspondence together with the information you provide us, to help with the nature of your enquiry, future enquiries and bug fixes. We may also collect certain technical information about your device or cross-reference the basic account information you provided, if appropriate, so that this data is accessible when corresponding with our support team.

  2. Information You Do NOT Share With Us  

    2.1   Payment Information

    We do not collect your credit card details or any other payment information, when purchasing our content or subscriptions in our App. This is all done through iPay. iPay provide us with a simple confirmation that you have purchased, cancelled or renewed your purchase through their receipt validation service. Presently, this is the only way we accept payment for our Apps.

  3. Additional Information We Receive About You

    3.1   Analytics

    Lean Meals App uses analytical data to see how people are interacting with our Site and App. For example, we can see that a certain meal plan or recipe is really popular, or that another is rarely viewed. We utilise Third Party Service Providers with this capability to allow us to improve the kind of content and functionality we provide.

    You can review our list of Third Party Service Providers, in section 6.

    3.2   In-App Advertising

    Our app does not include third party advertising.

    3.3   Log Data

    Each time you visit our Site or use our App we may automatically collect the following information:

    Technical information, including the type of mobile device you use, a unique device identifier mobile network information, your mobile operating system, the type of mobile browser you use or time zone setting;

    Log file information such as details of your use of our App or your visits to our Site, including, but not limited to, traffic data, internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyse trends, administer the site, track user’s movement around the site, and gather demographic information.

    Cookies, which can be small text files sent by your computer each time you visit our website, or similar technologies to capture log data. Third-party vendors, including Google, may show our ads on sites across the Internet. These third-party vendors, including Google, use cookies to serve ads based on your past visits to our Site. Information about how users can opt out of Google’s use of cookies can be found by visiting Google’s privacy settings. Alternatively, you can point opt out by visiting the Network Advertising Initiative opt-out page.

    3.4   Links

    We have included links on the Site and in the App for your use and reference. We are not responsible for the terms of use or privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.

    3.5   Images

    Our Apps invite and encourage you to share pictures or videos on your social media accounts (including Instagram) of meals you have prepared or workouts you are doing. By sharing photos you grant our App permission to access your photos in order to upload such images to your social media accounts. Any images you share from any of our Apps to your Social Media accounts will be subject to the relevant social media account’s terms and privacy policy.

  4. Information We May Share or Disclose (and NOT)

    4.1   What We DO NOT Share

    We will never sell your information that you provide to us, including any basic account information you provide to us, for example name or email or plan type. We also take great care not to collect data regarding your specific dietary requirements, your health information or any biometric information that could be categorised as special category data. This information, is only ever stored locally on your device.

    4.2   Change of Ownership

    In the event that we are involved in a bankruptcy, merger, acquisition, reorganisation, or sale of assets, your Personal Data may be sold or transferred as part of that transaction. This Privacy Policy will apply to your Personal Data as transferred to the new entity.

    4.3   Location

    Lean Meals is a business entitiy registered in Nairobi, Kenya.

    4.4   Law and Public Interest

    We limit the amount of personal information we obtain from you to provide the Services via our Websites and App. We reserve the right to use or disclose data in accordance with the law, regulation, legal process, or governmental request. This may be necessary to protect the safety of any person, to protect the integrity of our platform, including to help prevent spam, abuse, or malicious actors on our Services, to address fraud, security, or technical issues, or to protect our rights or rights of those who use our services. However, nothing in this Privacy Policy is intended to limit any legal challenge or objections that you may have to a third party’s, including a government’s, request to disclose your Personal Data.

    4.5   Non-Personal Information

    We may share or disclose certain metrics and non-Personal Data, including aggregated information about the use of our products and Services, including but not limited to the total number of times a meal plan has been ordered, the number of people who downloaded our App or clicked a link, or the dietary preferences that are popular in certain locations.

  5. Ways to Manage Your Personal Information With Us

    You control the Personal Data you share with us. You can access or rectify this data at any time. Where necessary, you can also deactivate or close your account.

    5.1   Deletion of Account(s)

    When using the Lean Meals App, we provide the ability to delete your account inside of the app.

    Upon deletion of your account, we will take the necessary steps to remove you from our newsletters, if you select this option, and to remove any record or correspondence that you have had with our support help-desk third party provider. We will do our utmost to do this within a reasonable timeframe on a periodic basis, typically within 30 days.

    When using the Site or our App, you can contact our team if you wish to delete any information you have shared with us. You can do this via our contact page.

    5.2   Downloading, Requesting or Editing Your Data

    If you are using the Lean Meals App, you can make changes to your personal is information using the Settings and options provided in the app.

  6. Third Party Services We Work With

    Each provider has their own privacy policy, which can be found on their respective websites and which by subscribing or using our Services you agree to. However, we cannot guarantee its accuracy or completeness, when referencing the current legal practices and policies of our Third Party service providers.

  7.  Security of Your Data

    We are committed to ensuring the security of your Personal Data, which means choosing legal and security compliant Third Party services and maintaining strong internal procedures. These procedures include restoring access and availability to your Personal Data in the event of any incident, maintaining the appropriate disciplinary procedures to enforce our employees’ privacy responsibilities, testing and improving the effectiveness of our security measures on an ongoing basis, as well as restricting access to Personal Data to those employees who need to know that information in order to provide Services to you.

    In the event of a data breach we’ll inform you both inside the app and via email if available.

  8. Terms of Use

    By using our Services you also agree to be bound by our Terms of Use. Please take the time to review the full terms.

    You must be at least 18 years of age to register an account for our Services or to use our products and Apps. Our Services and Content have not been developed for and are not directed to children or individuals under the age of 18. You must also be old enough to consent to the processing of your Personal Data in your country.

  9. Ways to Contact Us

    If you have any queries or concerns whatsoever regarding this privacy policy or would like to learn more about us please contact us at

  10. Changes

    We reserve the right to change this policy at any time. We will do our best to keep you up to date with any changes by adding a notification inside our App. Please check this page periodically for changes. Your continued use of our Services following the posting of changes to these terms will be acknowledged as your acceptance to those changes.

  11. Definitions

    11.1. App

    The software application developed and sold by Lean Meals under their development account(s) on the Apple iTunes App Store or Google Play Store.

    11.2. Content

    Information, including but not limited to recipes, nutritional information, nutritional plans, text, graphics, images, video, opinions, information and other material.

    11.3. Personal Data

    Any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. 

    11.4. Services

    The products that all users see and experience, that have been developed by Lean Meals, in the form of our Site and Apps.

    11.5. Site

    The Lean Meals website, accessible at

    11.6. Third Party

    An independent company contracted by Lean Meals to provide a service on behalf of our company, including but not limited to storage, hosting, support software, advertising or analytics.

Last updated: 17th July 2019